Bahasa:  
Kaunter Khidmat PelangganKaunter Khidmat Pelanggan

DIBAHAGI KEPADA DUA BAHAGIAN

1. Payment Counter Division
2. Service Counter Division

BAHAGIAN KAUNTER KHIDMAT PELANGGAN

1. Marketing
2. Legal Affairs
3. Enforcement
4. Water Billing
5. Public Complaints and General Affairs

PERANAN BAHAGIAN KAUNTER KHIDMAT PELANGGAN

1. To ensure HDC clients are well-served and treated respectfully.
2. To ensure transactions are smooth at all the counters.
3. To observe and efficiently tackle issues and problems brought forward by HDC’s clients.
4. To provide localised services to HDC’s clients and the general public.

VISI

To provide competent and efficient services to HDC’s clients in a comfortable atmosphere.

MISI

To be a quality and efficient Customer Service Centre renowned for its well-mannered and customer-friendly staff